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Information Collection and Use

Organic Herbal Remedies Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others, other than our  online financial services processors which currently include Worldpay and PayPal who will process your data only so far as is necessary to fulfil your order. This statement sets out how we use the information we collect from you via the website - your use of the website signifies your acceptance of these terms.

THIS POLICY ONLY APPLIES TO THE ORGANIC HERBAL REMEDIES LTD WEBSITE AND NOT TO ANY OTHER COMPANIES OR WEBSITES TO WHICH THIS SITE HAS LINKS.

Financial Data

All information relating to credit and debit cards is relayed via secure networks to our online financial services processors. We do not hold or store any data relating to your credit or debit card.

Customer Contact

You will automatically receive an email confirmation of your order. We also usually email a second confirmation of despatch

In the event we have difficulties fulfilling an order we will use your contact information to contact you.

We reserve the right to send out service related messages where appropriate. e.g. if our service is temporarily suspended for maintenance we may issue a notice through email. Users may not opt-out of these communications although you can deactivate your account by emailing info@organic-herbal-remedies.co.uk

Usage Tracking

In order to monitor security and which products and services are most popular with our site visitors, Organic Herbal Remedies Ltd tracks the traffic throughout this website. Typical data tracked are the most popular products searched for and features used. We also monitor the categories and products clicked into and produce statistics that include, among others, browser types used, IP (internet protocol) addresses and platform type. All this data is used only to enhance our products, prices and features as well as assist us in our marketing plans.

Online credit and debit card processing is issued by the processors named above. These companies do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfilment. Organic Herbal Remedies Ltd does not have direct access to your credit card data

Links

This website may from time to time contain links to other sites operated by third parties. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected and processed by Organic Herbal Remedies' website.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer hard drive for our record-keeping purposes. We also use cookies for the following reasons:

  • To identify you as you travel around our site so that the website can be tailored to suit your individual requirements. It ensures that items are placed in your Shopping Cart and orders are processed correctly.
  • To provide site usage information, which together with purchase information, will further help us improve and develop the products and services we offer. Such information will not identify you personally and includes information such as the number of visits our site receives in any given period.

No recognisable personal information is stored in the cookie that can link it back to an individual.

Special Offers

Our customers will occasionally be sent information and/or newsletters on products, promotions, special offers and new site features. Organic Herbal Remedies will always allow users to opt out from receiving these types of communications.

We reserve the right to change, remove or add items to our privacy policy, we will post those changes to this privacy statement and all relevant links throughout the website. If you have any comments or queries in connection with our privacy policy please e-mail info@organic-herbal-remedies.co.uk or write to Customer Services at:

Organic Herbal Remedies Ltd

98 Oxbridge Lane, Oxbridge, Stockton-on-Tees TS18 4HW

Fraud Prevention

We reserve the right to pass on any information you provide to us via the website to aid parties involved in fraud prevention and detection.

How can I get my name removed from the Organic Herbal Remedies mailing list?

To be removed from the mailing list please email info@organic-herbal-remedies.co.uk

Or click the link at the bottom of any promotional mailing we have sent you